Introduction

At OPC College (“OPCC”, “we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with Ontario’s privacy laws and regulations. More specifically, this Privacy Policy defines how and for what purposes we collect, use, or disclose your personal information and how we safeguard the confidentiality of your personal information, whenever you access our website at https://ontario.psychotherapyandcounseling.ca/ (the “website”), when you contact us through social media and email, when you make inquiries as a prospective student or student, or apply for a job with us.

 What Is Considered “Personal Information”

“Personal information” generally means any information that can be used, either alone or in combination with other information, to identify an individual. This includes information such as your name and contact details. It may also include other types of more technical information (e.g., IP address browser settings and device ID), but only when this information can identify you as an individual. Information that is anonymized and cannot be associated with an identifiable individual is not considered to be personal information, if it is, at all times, reasonably foreseeable in the circumstances that this information irreversibly no longer allows the individual to be identified directly or indirectly.

Generally, “personal information” does not include information that is used for the purpose of communicating or facilitating communication with an individual in relation to their employment, business or profession such as the individual’s name, position name or title, work address, work telephone number, or work email address.

When Do We Collect Personal Information?

We collect personal information that you voluntarily provide to us when you:

  • Inquire about our program offerings
  • Register for courses or programs
  • Subscribe to our newsletters or mailing lists
  • Participate in our surveys or feedback forms
  • Contact us for information or support
  • Access our online learning platforms
  • Apply for a job with us

 What Personal Information Do We Collect?

 The types of personal information we may collect include:

  • Name, address, and contact details (email address, phone number)
  • Date of birth and gender
  • Educational and employment history, resume, and letters of reference
  • Payment and billing information
  • Usernames and passwords for our online platforms

How Do We Use Your Personal Information?

We use your personal information to:

  • Provide and manage our educational programs and services
  • Process your registration and payment transactions
  • Communicate with you regarding your courses, programs, and our services
  • Send you newsletters, updates, and promotional materials (you can opt-out at any time)
  • Conduct surveys and gather feedback to improve our services
  • Comply with legal and regulatory requirements
  • Evaluate your candidacy for a prospective position with us.

When Might We Disclose Your Personal Information?

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our website, conducting our business, or providing our services (e.g., payment processors, IT support)
  • With regulatory bodies and accreditation organizations as required for compliance, enforcement, and auditing purposes
  • If required by law or in response to legal processes, such as a Tribunal or court order, or summons
  • To protect our rights, property, or safety, and that of our users or others

We do not sell or rent your personal information to third parties for their marketing purposes.

How Do We Ensure the Security of Your Information?

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encrypted data transmission, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

What Is Your Own Obligation In Providing Us Third Party Information?

If you provide us the personal information of another individual for any reason, then you must take all measures, including obtaining the individual’s consent, to ensure that you have the lawful right to collect and communicate the information to us and for us to collect, use, communicate and retain the personal information in accordance with this policy.

What Is Your Right of Access and Correction of Your Personal Information?

You have the right to access and correct your personal information held by us. If you wish to review, update, or correct your information, please contact our Privacy Officer

How Do We Use Cookies and Online Tracking?

Our website uses cookies and similar technologies to enhance your browsing experience and gather information about how our website is used. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

How May We Make Changes to This Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The currency of this Policy is reflected at the end of this document, beside the words “last updated”. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our website and services after any changes indicates your acceptance of the revised policy.

How Can You Contact Us?

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Amy McGrath
OPC College 
43 Madison Avenue 
Toronto, Ontario M5R-2S2

Email: amymcgrath@opccollege.ca 
Tel: 416-920-9355 

Thank you for trusting OPC College with your personal information. We are committed to protecting your privacy and providing you with a secure and positive experience

Last Updated: July 18, 2024